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by designer and CFDA member Lisa Salzer. Known for its statement blend of antique and modern elements, the ethos of Lulu Frost is naturally inherited from Lisa’s maternal grandmother, Elizabeth Rock Frost, who worked in the estate jewelry business for decades. From Victorian to Deco to contemporary influences, the Lulu Frost aesthetic represents an intersection of tradition and modernity.
The collections have garnered a devout following of diverse tastemakers including Beyoncé, former First Lady Michelle Obama and Taylor Swift, amongst others. Lisa has partnered with notable fashion designers including Alexander Wang, DKNY and Erin Fetherston as well as a long running collaboration with pioneering retailer J.Crew.
In early 2013, Lulu Frost debuted a unisex collection, George Frost, which is made in NYC and has been widely recognized for its ongoing collaboration with CFDA menswear Designer of the Year Michael Bastian. Lulu Frost and George Frost are internationally distributed and can be found within the doors of top retail and e-tail powerhouses, including Neiman Marcus, Barneys Japan, Liberty London and more.
Lulu Frost’s studio headquarters located in New York’s Flatiron District includes a retail shop, open 6 days a week to the public, wholesale showroom and the brand’s office and production facility. In Summer 2017, Lulu Frost will open the doors of its first flagship retail store in the downtown Nolita neighborhood.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.